As part of the consultation regarding the future of RMail three simultaneous surveys were conducted between January 21, 2019 and March 8 2019. The three surveys were sent to three different groups:
| Group | Invitations | Results |
| People who use RMail to read/write mail | 7,205 | |
| People who forward their email from RMail to another service | 745 | |
| People who use Gmail to read/write email or forward their email to another service. | 83,602 |
The survey results have been provided to the Advisory Committee on Academic Computing and will be reviewed prior to making a recommendation regarding the future or RMail.